Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Farzel Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services.
By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.
Name, email, phone number, address, and payment information
How you interact with our website, pages visited, and time spent
IP address, browser type, device type, and operating system
Cookies, web beacons, and similar tracking technologies
We collect personal information that you voluntarily provide when:
We automatically collect certain information when you use our services:
We use the information we collect for various purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We work with trusted third-party service providers who help us operate our business:
We may disclose your information if required by law or in response to valid legal requests from government authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
You have certain rights regarding your personal information:
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to enhance your experience on our website.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Account Information: Retained while your account is active and for 3 years after account closure
Transaction Records: Retained for 7 years for tax and legal compliance
Marketing Data: Retained until you opt out or for 2 years of inactivity
Your information may be transferred to and processed in countries other than Ghana. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@farzel.com
Phone: +233 123 456 789
Address: Data Protection Officer, Farzel Limited, Accra, Ghana
We will respond to your inquiry within 30 days of receipt.
By using Farzel, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.